TERMS & CONDITIONS

  • Crystals are sold as they are

  • Check description of crystal before purchase

  • Some crystals may have minor imperfections or chips but should be noted in description

  • Even though some crystals might be a different grade or have minor chips & imperfections this does not affect its energetic blueprint!

  • Each Crystal is unique and carries its own vibration & healing energies

  • All crystals are ethically sourced

  • All crystals are cleansed & recharged when we receive them and before we send them out.

 

 

SHIPPING

  • All orders placed will go out within the next 2 business days

  • Free Post on orders over $100 within Australia-  inc tracking

  • Flat rate of $12 for post for under $100 purchase within Australia- inc tracking

  • If a product is damaged during post please notify me within 7 days by email thewholebalance@outlook.com with photos of the damaged goods so a credit or refund can be arranged- the damaged goods will need to be returned before a credit is given.

  • If you are not happy with your purchase we are happy to offer a refund within 14 days  from date of purchase. The product will need to be returned to us in its original condition before a refund will be given and returned postage will be at the buyers expense.

 

DISCLAIMER

  • Please be aware that some crystals and minerals can be toxic therefore we do not reccomend to ingest crystals.

  • Please always consult your doctor before using any crystal healing techniques.

  • We do not intend to cure, treat or diagnose any condition/disease with the crystals sold on this site.

  • All information about the crystals on this site is provided for personal reference and recreational purposes only.

  • Enjoy your crystals!